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Krysia is a Hairstylist with over 20 years of experience in the Hair Industry. She received her full Cosmetology License in 1998 after graduating from The Artistic Academy of Hair Design in New Jersey. In 2001, Krysia took her love of hair and headed out west to Boulder, Colorado where she became passionate about a more holistic approach to haircare and opened her own salon. She brings that experience, along with working in earth-friendly salons in Atlanta and Cleveland, to her role as Head of Salon Sales for Plaine Products.

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LEANNA ASKS: Are there any shampoo/conditioner products for someone with dandruff? Let me know! Thanks!
Hello Leanna,
Thanks for your question!
Plaine Products Rosemary Mint Vanilla Shampoo and Conditioner are gently clarifying for dry scalp. Rosemary Essential Oil has anti-inflammatory properties, improves circulation, and is soothing for itchy scalp. Rosemary Mint Vanilla Shampoo is a wonderful toxin-free option for those who want to balance scalp health and prevent buildup. The main ingredient in Plaine Products Shampoo is Aloe Vera Extract. Aloe contains 75 nutrients, including 8-essential amino acids as well as vitamins A, B1, B2, B6, B12, C and E. Aloe helps soothe and hydrate while gently clarifying and bringing balance to the scalp and hair. Depending on your hair type, I would suggest shampooing every 2-4 days to prevent dry scalp.

You can also try a gentle scalp massage once a week with some refined coconut oil or Plaine Products Beauty Oil to improve circulation and add hydration.
Please let me know if you have any other questions.

Best regards,

Thank you so much! That is going to be my next purchase! Have a great day!!!
KATE ASKS: Hi Krysia! I've got extremely hard water at my apartment, and I've been having a really hard time finding a natural shampoo that will lather and leave my hair feeling clean. How do these products perform with hard water? I don't want to invest in another system just to be disappointed again. Thanks so much, have a great day! Kate
Hello Kate,
Thanks for your question!
Hard water is full of minerals (most commonly chlorine, calcium, magnesium, iron, and copper) which can build up and harden inside your hair. This can result in hair being brittle, dry, lacking luster, feeling as if it has a “film” and can even affect your hair color.
For this reason, it’s important to use a clarifying shampoo to break down the residue these minerals leave on the outer surface of the hair. Clarifying Shampoos are purifying shampoos used to deep cleanse or detox the hair and scalp. They are helpful for removing build-up from products, chemicals such as chlorine, and mineral deposits from hard-water. These shampoos can be very beneficial to refresh and rejuvenate the hair, prevent bacterial growth on the scalp, restore the natural PH balance of your hair, and prevent blonde hair from turning brassy.

Plaine Products Rosemary Mint Vanilla Shampoo is gently clarifying for scalp and hair. Rosemary Essential Oil may be used to improve both hair thickness and hair growth, and is thought to improve cellular generation. It has anti-inflammatory properties, improves circulation, and is soothing for itchy scalp. It is safe enough for everyday use, but you may want to try shampooing every 2-4 days to avoid dryness-depending on your hair type and porosity. Perhaps you could try the 2.5 oz. travel size to test on your hair and see how it reacts.

If your hair is not excessively dry, processed, or colored, you could try adding an apple-cider-vinegar rinse into your routine once a week to restore balance to your scalp and rinse away minerals. Mix 5 parts of water to 1 part ACV into a spray bottle. Spray scalp liberally and run through hair ends. Let sit for 3-5 minutes. (It should never burn-if so, it needs to be more diluted.) Rinse hair and scalp clean with cool water. Follow up with a light conditioner such as Plaine Products Rosemary Mint Vanilla Conditioner, and rinse.

Another option is installing a filter in your showerhead to help remove some of those minerals.
Please let me know if you have any other questions.

Have a great day,

Thank you so much for getting back to me so quickly, and with so much information. That is definitely appreciated (and unheard of these days).

I didn’t think about a filter for the shower head, I’m not sure I even knew they existed. I’ve seen the actual shower heads that have those stones in them that are supposed to filter, but I’ve always been leery of things like that. Usually if it sounds too good to be true, it is. I found what looks like a good filter online and bought it.

I also got trials of the Rosemary Mint, so hopefully the combination of the 2 works.

Thanks again, have a great night!


CINDY ASKS: I’ve been using your shampoo and conditioner and although I love the reusable bottle program the shampoo and conditioner leaves my hair very tangled and difficult to comb through and dry. I’ve also purchased the spray on hair repair which helps slightly but not much. I’m using the citrus lavender scented shampoo/conditioner and thought I would check to see if there is any difference between it and the rosemary mint vanilla. Based on what I could find on the website there doesn’t appear to be but I thought I’d verify. Thank you
For colored/processed hair I would recommend Plaine Products Citrus Lavender Shampoo and Conditioner, which is hydrating without weighing hair down. Some people feel that the Rosemary Mint Vanilla is more clarifying due to the rosemary. Start with a small amount of shampoo, lather, and add water instead of more product. Our shampoos are aloe based and concentrated, so a little bit goes a long way. Shampoo the hair focusing on the roots and leave in the conditioner for 5 minutes before rinsing.
Detangle gently using Plaine Products Hair Repair on damp hair, focusing on hair ends. Using a wide-toothed comb, start from hair ends and work your way up the hair shaft to prevent snags and breakage. If you feel you need extra hydration, Plaine Products Beauty Oil is a light-weight oil perfect for flyaways and to smooth split-ends.
All the best,
CINDY SAYS: Thank you for the reply. I am currently using the Citrus Lavender line, but I will try using the method you suggested and adding some oil.
CECILE ASKS: I'm wondering if your products would work well on 4c hair?
KRYSIA: 4c hair is the tightest curl of all hair patterns. Hair dries out quickly and it can be difficult to maintain moisture more than other curl patterns. Hair is prone to tangles and matting if not properly cared for and regularly detangled. Hair can be fragile and prone to breakage.
With 4c curls, you need to shampoo regularly to keep your scalp and hair clean- but you can lengthen the time between washes to 2, 3, or even 4 weeks. It is important to avoid shampoos that contain sulfates and parabens. Plaine Products Citrus Lavender Shampoo will cleanse the scalp while hydrating hair ends. Wash your hair in sections to prevent tangles. Follow up with Plaine Products Citrus Lavender Conditioner. Leave it in the hair for five minutes before rinsing.
Detangling is important because the tight curl pattern of 4c hair can cause hairs to curl and coil around each other, causing tangles. Tangles lead to breakage and can stunt growth. Detangle gently using Plaine Products Hair Repair. Spray liberally, focusing on hair ends. Always use a wide-toothed comb on damp hair. Start from hair ends and work your way up the hair to prevent snags and breakage.
4C hair needs to be kept moisturized. It can tend to lack porosity and the coils of 4C curls can prevent the distribution of sebum-natural oil produced by your scalp, throughout hair ends. This allows your hair to dry out faster than other curl patterns, so it is important to keep your hair moisturized. Plaine Products Beauty Oil is a wonderfully balanced mixture of Primrose oil, Grape seed oil, Clary Sage Essential Oil, Jojoba Oil, Flaxseed Oil, and Hemp Seed Oil. Beauty Oil is light in texture, has a pleasant earthy scent, and has many beneficial uses. It can be used on the scalp for massage or to balance dryness or applied to hair ends for extra moisture and to control frizz.
LEAH ASKS: Can our hair repair be used in place of a heat protector before styling?
KRYSIA: Yes, I think the Hair Repair could be used as a heat protector before styling because it contains Shea Oil and Grapeseed Oil. Shea has natural thermal conductivity and Grape Seed Oil is commonly used as a heat protectant because of it’s high smoke point of 420 degrees. However, we always recommend trying a small test strand with the product and hot tool, as everyones hair texture and porosity is different.