Hello Leanna,
Thanks for your question!
Our Refillable Shampoo & Conditioner in rosemary mint vanilla scent are gently clarifying for dry scalp. Rosemary Essential Oil has anti-inflammatory properties, improves circulation, and is soothing for itchy scalp. Rosemary Mint Vanilla Shampoo is a wonderful toxin-free option for those who want to balance scalp health and prevent buildup. The main ingredient in our Sustainable Shampoo is Aloe Vera Extract. Aloe contains 75 nutrients, including 8-essential amino acids as well as vitamins A, B1, B2, B6, B12, C and E. Aloe helps soothe and hydrate while gently clarifying and bringing balance to the scalp and hair. Depending on your hair type, I would suggest shampooing every 2-4 days to prevent dry scalp.

You can also try a gentle scalp massage once a week with some refined coconut oil or our chemical free Beauty Oil to improve circulation and add hydration.

Please let me know if you have any other questions.

Best regards,
Krysia

Thank you so much! That is going to be my next purchase! Have a great day!!!

Hello Kate,
Thanks for your question!
Hard water is full of minerals (most commonly chlorine, calcium, magnesium, iron, and copper) which can build up and harden inside your hair. This can result in hair being brittle, dry, lacking luster, feeling as if it has a “film” and can even affect your hair color.

For this reason, it’s important to use a chemical free clarifying shampoo to break down the residue these minerals leave on the outer surface of the hair. Clarifying Shampoos are purifying shampoos used to deep cleanse or detox the hair and scalp. They are helpful for removing build-up from products, chemicals such as chlorine, and mineral deposits from hard-water. These shampoos can be very beneficial to refresh and rejuvenate the hair, prevent bacterial growth on the scalp, restore the natural PH balance of your hair, and prevent blonde hair from turning brassy.

Our Chemical Free Shampoo in rosemary mint vanilla scent is gently clarifying for scalp and hair. Rosemary Essential Oil may be used to improve both hair thickness and hair growth, and is thought to improve cellular generation. It has anti-inflammatory properties, improves circulation, and is soothing for itchy scalp. It is safe enough for everyday use, but you may want to try shampooing every 2-4 days to avoid dryness-depending on your hair type and porosity. Perhaps you could try our Refillable Travel Size Shampoo to test on your hair and see how it reacts.

If your hair is not excessively dry, processed, or colored, you could try adding an apple-cider-vinegar rinse into your routine once a week to restore balance to your scalp and rinse away minerals. Mix 5 parts of water to 1 part ACV into a spray bottle. Spray scalp liberally and run through hair ends. Let sit for 3-5 minutes. (It should never burn-if so, it needs to be more diluted.) Rinse hair and scalp clean with cool water. Follow up with a light conditioner such as our Rosemary Mint Vanilla plastic free Conditioner, and rinse.

Another option is installing a filter in your shower head to help remove some of those minerals.

Please let me know if you have any other questions.

Have a great day,
Krysia

HI!
Thank you so much for getting back to me so quickly, and with so much information. That is definitely appreciated (and unheard of these days).

I didn’t think about a filter for the shower head, I’m not sure I even knew they existed. I’ve seen the actual shower heads that have those stones in them that are supposed to filter, but I’ve always been leery of things like that. Usually if it sounds too good to be true, it is. I found what looks like a good filter online and bought it.

I also got trials of the Rosemary Mint, so hopefully the combination of the 2 works.

Thanks again, have a great night!

Kate

For colored/processed hair I would recommend our Citrus Lavender Reusable Shampoo and Conditioner, which is hydrating without weighing hair down. Some people feel that the Rosemary Mint Vanilla is more clarifying due to the rosemary. Start with a small amount of shampoo, lather, and add water instead of more product. Our sustainable shampoos are aloe based and concentrated, so a little bit goes a long way. Shampoo the hair focusing on the roots and leave in the conditioner for 5 minutes before rinsing.
Detangle gently using ourHair Repair on damp hair, focusing on hair ends. Using a wide-toothed comb, start from hair ends and work your way up the hair shaft to prevent snags and breakage. If you feel you need extra hydration, our Beauty Oil is a light-weight oil perfect for flyaways and to smooth split-ends.
All the best,
Krysia

Thank you for the reply. I am currently using the Citrus Lavender line, but I will try using the method you suggested and adding some oil.

KRYSIA: 4c hair is the tightest curl of all hair patterns. Hair dries out quickly and it can be difficult to maintain moisture more than other curl patterns. Hair is prone to tangles and matting if not properly cared for and regularly detangled. Hair can be fragile and prone to breakage.
With 4c curls, you need to use a chemical free shampoo regularly to keep your scalp and hair clean - but you can lengthen the time between washes to 2, 3, or even 4 weeks. It is important to avoid shampoos that contain sulfates and parabens. Our Citrus Lavender Chemical Free Shampoo will cleanse the scalp while hydrating hair ends. Wash your hair in sections to prevent tangles. Follow up with our Citrus Lavender Chemical Free Conditioner. Leave it in the hair for five minutes before rinsing.
Detangling is important because the tight curl pattern of 4c hair can cause hairs to curl and coil around each other, causing tangles. Tangles lead to breakage and can stunt growth. Detangle gently using Chemical Free Hair Repair. Spray liberally, focusing on hair ends. Always use a wide-toothed comb on damp hair. Start from hair ends and work your way up the hair to prevent snags and breakage.
4C hair needs to be kept moisturized. It can tend to lack porosity and the coils of 4C curls can prevent the distribution of sebum-natural oil produced by your scalp, throughout hair ends. This allows your hair to dry out faster than other curl patterns, so it is important to keep your hair moisturized. All Natural Beauty Oil is a wonderfully balanced eco friendly mixture of Primrose oil, Grape seed oil, Clary Sage Essential Oil, Jojoba Oil, Flaxseed Oil, and Hemp Seed Oil. Beauty Oil is light in texture, has a pleasant earthy scent, and has many beneficial uses. It can be used on the scalp for massage or to balance dryness or applied to hair ends for extra moisture and to control frizz.

KRYSIA: Yes, I think the Hair Repair could be used as a heat protector before styling because it contains Shea Oil and Grapeseed Oil. Shea has natural thermal conductivity and Grape Seed Oil is commonly used as a heat protectant because of it’s high smoke point of 420 degrees. However, we always recommend trying a small test strand with the product and hot tool, as everyone's hair texture and porosity is different.

KRYSIA: Hello Dawn,
Thank you for your question!
I would be glad to help you find the best shampoo and conditioner for your hair type. If you can please explain your hair in a little more detail for me-
Does a bird nest mean it gets tangled easily? Is it fine/curly/straight? Colored or processed? Is your scalp dry or tend to be more oily?
I look forward to hearing from you.
Many thanks,
Krysia

My hair has color highlights but that was done almost 3 months ago. And yes it tends to tangle easy and is also fine and straight. I do have a decent amount though I have to wash it everyday otherwise it’s limp and dirty looking.

KRYSIA: Good morning Dawn,

Thanks for the info.

I also have fine, straight colored hair that tangles. I would recommend our Citrus Lavender Refillable Shampoo and Conditioner, or if you prefer no fragrance, our Unscented line. These shampoos will gently cleanse the scalp while hydrating your fragile hair ends.

When shampooing, use a small amount of product and add water to create a rich lather. Focus on cleansing your roots and let the shampoo simply wash through the ends. After rinsing well, run the conditioner through the ends-not the roots, and leave on for 5 minutes before rinsing-when rinsing, gently run your fingers through the ends to comb out any tangles. Gently towel dry your hair-don’t scrub which can create breakage and further tangles.
If you require extra hydration and a detangler, I would also recommend our Chemical Free Hair Repair. This is a gentle detangler that contains Green Tea and helps repair split ends. After gently towel drying your hair, spray our Hair Repair focusing on hair ends. Using a wide-tooth comb, detangle from the bottom of the hair shaft up to avoid snags and breakage.

Please let me know if you have any other questions.
Best regards,
Krysia

KRYSIA: Good afternoon,
Thank you for your question!
All of our Eco Friendly Shampoos and Conditioners are aloe-based, toxin/paraben/sulfate-free and suitable for gray and silver hair.

If you prefer no fragrance, you can try our unscented line. If your hair needs hydration, the Citrus Lavender line cleanses scalp and hair while adding hydration. If you require a more clarifying shampoo, the Rosemary Mint Vanilla line will cleanse the scalp and hair while gently removing buildup and excess oil.
Gray hair lacks pigment and can tend to be dry. If you require a product to help add moisture and smooth ends, our Chemical Free Beauty Oil is a light sage scented oil that will add hydration without being too heavy.
Gray hair can often yellow from environmental pollutants, chemicals in water or product ingredients. If your gray hair tends to yellow, a sulfate and paraben-free purple shampoo can be added into the rotation and used once a week. Purple shampoos contain violet pigment that help neutralize unwanted yellow brassy tones.

Please let me know if you have any other questions.
Best regards,
Krysia

Hello Jen,
Thanks for your question!

I’m glad you are loving the Citrus Lavender Shampoo and Conditioner. This is exactly what I would recommend for your hair type. All of our sustainable products are sulfate, paraben and toxin-free, therefore color safe. I would agree with not shampooing everyday to help preserve your color. Every other day or every 2 days would be best, depending on your oil levels. If your hair gets tangled easily or feels over-processed from the hair-color, another great product to try is our chemical freeHair Repair. It’s a light detangler and split end repair (with a fabulous Green Tea Fragrance).

Please let me know if you have any other questions,

Best regards,
Krysia

I so appreciate the help. Can I rinse my hair – like get it wet – daily? It doesn’t seem over processed. It does get tangled if wet so could I skip shampoo but condition daily or use the hair repair to help with that? I like to shower at the end of the day (I’m in healthcare) but also like my color so if I can ay least rinse my hair daily I’d be happiest. Thanks for the help! Jen

Hi Jen,
Absolutely, glad to help!
Yes, you can get your hair wet and rinse daily for sure, without using shampoo. A small bit of conditioner in the shower(focusing on hair ends) or Hair Repair on damp hair would be a great idea to help with the tangles.
Just let me know if you have any other questions.
Many thanks,
Krysia

Hello Gaby,
Thanks for your question!
Yes Plaine Products are good for curly/wavy hair! Our sustainable Shampoos, Conditioners, Hair Repair and Beauty Oil are all Curly Girl Method Approved.
Plaine Products Citrus Lavender Shampoo and conditioner will gently cleanse the scalp while hydrating hair ends.

If you require a more clarifying shampoo for scalp buildup and balance, try our Rosemary Mint Vanilla Low Waste Shampoo and Conditioner. Our Conditioners are all gentle enough to be used for co-washing.

Plaine Products Hair Repair is a wonderful detangler for curly hair. Spray damp hair liberally, focusing on hair ends. Using a wide-tooth comb, start at the ends and work your way up the hair shaft to prevent snags and breakage.

Our Beauty Oil is perfect for scalp massage to improve circulation and add hydration, or can be used to tame frizz and define curls and coils.
If you’d like to check out my curly hair blog post, you can find it here:
All About Curly Hair Types

Please let me know if you have any other questions!
Have a great day,
Krysia

Hello Stephanie,
Thanks for your question!
You can add a drop of Beauty Oil to our eco friendly Conditioner for extra hydration. Combine it well and just make sure you rinse it out of your hair thoroughly until the water runs clean. Another option is to use the Beauty Oil after showering, when your hair is about 95% dry. Rub a small amount of Beauty Oil in your palms until warm, then run through your hair ends for extra hydration and to tame frizz and flyaways. Air or blow dry as usual.
Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Ivonne,
Thanks for your question!
Yes, our refillable conditioner is moisturizing enough for curly hair and is Curly Girl Approved.
Try leaving it on for 5 minutes before rinsing. If you need a deeper conditioner, you could add a drop of our chemical free Beauty Oil to the conditioner and mix well.
If you’d like to check out my curly hair blog post, here’s the link: -All About Curly Hair Types
Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Heather,
Thanks for your question!
I would suggest our plastic free Rosemary Mint Vanilla Shampoo and Citrus Lavender Conditioner for your type 1/2 thin hair.
Rosemary Mint Vanilla Shampoo is a gentle clarifying shampoo that will stimulate the scalp and encourage hair growth. Rosemary Essential Oil has been shown to improve both hair thickness and hair growth, and is thought to improve cellular generation. Pump a small amount in your hand and add water before applying to your wet scalp. Wash your hair gently in sections to prevent tangles-concentrating on your roots. When rinsing, don’t scrub hair ends-but instead rinse your roots thoroughly and let the product wash down the hair ends.

Follow up with a small amount of Citrus Lavender Conditioner only on hair ends-avoiding the scalp. Citrus Lavender Conditioner is hydrating without weighing down fine hair. If your ends are very dry, you can leave it in the hair for five minutes before rinsing.

Another one of our eco products I would recommend for damaged fine hair is our refillable Hair Repair. You can use a spray or 2 on hair ends in addition to or in place of a conditioner-as a leave-in, or as a detangler to help mend split ends.

Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Erica,
Thanks for your question!
It sounds like you may have type 2 hair.
Type 2A: Slightly “S” waved hair that tends to be fine in density.
Type 2B: The wave is usually loosely “S” shaped like Type 2a, but the hair sticks closer to the head. Waves may be slightly frizzier on the crown of the head and do not hold curl definition.
Type 2C: The coarsest of the wavy hair patterns, these waves start to form more curls.

Our eco friendly Shampoos, Conditioners, Hair Repair and Beauty Oil are all Curly Girl Method Approved.

With any curl type, you need to shampoo regularly to keep your scalp and hair clean-but you can lengthen the time between washes from 1 to 4 weeks, depending on curl type. It is important to avoid shampoos that contain sulfates and parabens that can rob hair of vital nutrients. Our chemical free Citrus Lavender Shampoo and Conditioner will gently cleanse the scalp while hydrating hair ends. If you require a more clarifying shampoo for scalp buildup and balance, try our chemical free Rosemary Mint Vanilla Shampoo and Conditioner. Our Conditioners are all gentle enough to be used for co-washing. For Type 2 curls, you want to use lighter styling products that won’t weigh your hair down. A dab of mousse, light gel or defining cream work well for soft waves. To enhance your texture and define your loose waves, try a sea salt spray or Plaine Products Hair Repair on damp hair.

If you would like to check out my blog post on hair types, curls, and how Plaine Products can benefit each hair type, the link is here: All About Curly Hair Types

Our 2.5oz travel size shampoo and conditioners are the perfect way to try our products and see if they work for you!

Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Tracy,
Thanks for your question!
Our eco friendly products can benefit all hair types. All of our products are sustainable, vegan, sulfate, paraben and chemical free and our Shampoos, Conditioners, Hair Repair and Beauty Oil are all Curly Girl Method Approved. If you would like to check out my blog post on hair types, curls, and how Plaine Products can benefit each hair type, the link is here:
All About Curly Hair Types
Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Jen,
Thanks for your question!
All our plastic free Conditioners and Shampoos are toxin free, including sulfate and paraben free, therefore making them color safe. For your hair, I would suggest refillable Citrus Lavender Shampoo and Conditioner. It is light in texture, yet hydrating enough for colored hair. You can leave on the moisturizing conditioner for 5 minutes before rinsing as a deep conditioning treatment. Good call on only washing every 2 weeks to preserve the color. Also you could try using cooler water instead of hot, as this will help close the cuticle and preserve the color. Wearing a hat or hair covering in the sun will help your color last longer as well.
Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Shannon,
Thanks for your question!
Due to your tendency to have an oily scalp, I would recommend our sustainable Rosemary Mint Vanilla Shampoo and vegan Conditioner. They are gently clarifying due to the Rosemary and Mint, yet gentle enough for everyday or every-other day use. When shampooing, use a small amount of shampoo, add water to create a lather and concentrate on the scalp. Since your hair is long and fine, concentrate the conditioner on your hair ends (avoiding the scalp). Another great product for fine, long hair is our refillable Hair Repair. It is a gentle detangler and helps repair split ends. Bonus-the Green Tea smells great too!
Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Amber,
Thanks for your question!
Which Plaine Products Shampoo are you currently using?

The Rosemary Mint Vanilla is more clarifying than the Citrus Lavender line due to the Rosemary and Mint. Concentrating on the scalp and not ends, and leaving the shampoo on for a little longer is a great idea. Also, finishing with a small amount of conditioner only on hair ends will help. You could even skip the conditioner and try a very light leave-in or our eco friendly Hair Repair on hair ends.

Another thing to mention is that while it might seem counterintuitive, washing your hair everyday can actually cause hair to become even more oily. This is due to the scalp becoming so dry that the sebaceous glands produce an excess amount of oil. I would recommend washing every other day for balance.
Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Natasha,
Thanks for your question!
I’m glad the Rosemary Mint Vanilla Line keeps your hair soft and hydrated.
Do you think it is perhaps just the conditioner weighing your hair down? The vegan Shampoo is our most clarifying-which means it helps balance oil on the scalp and hair due to the Rosemary/Mint, so I wouldn’t think it’s the shampoo weighing down your roots…unless you are using too much product? Add water to a small amount of shampoo, work up a lather, and concentrate only on the roots, letting it gently run over the ends as you rinse. Start with a pea sized amount of vegan conditioner and (avoiding the roots completely) run through the ends and rinse. You could also try substituting the conditioner for a lighter leave-in spray such as our eco friendly Hair Repair. This Green-tea scented detangler adds moisture while repairing split ends.
Here is the link to my curly hair blog-there are some tips for specific curl types. All About Curly Hair Types
Please let me know if you have any other questions!
Many thanks,
Krysia

Hi, I will try this and let you know. I think I have been using too much conditioner in an attempt to keep the softness. Will my hair still be soft with very little/no conditioner? Thanks.

I think using just a tiny bit of conditioner on the ends is a good place to start. Perhaps only condition every other wash day? It might just be that you need to experiment a bit to find what works with your hair and balance the softness with the volume you desire!
Please keep me posted,
Krysia

Hello Kacie,
Thanks for your question!
All of our chemical free products are wax, alcohol, sulfate and paraben-free.
You can see a complete list of our vegan conditioner's ingredients on the product page.

Our refillable Shampoos, Conditioners, Hair Repair and Beauty Oil are all Curly Girl Method Approved.
Plaine Products Citrus Lavender Shampoo and Conditioner will gently cleanse the scalp while hydrating hair ends.
If you require a more clarifying shampoo for scalp buildup and balance, try our refillable Rosemary Mint Vanilla Shampoo and Conditioner. Our Conditioners are all gentle enough to be used for co-washing.
Our chemical free Hair Repair is a wonderful detangler for curly hair, and can help mend and smooth split ends. Spray damp hair liberally, focusing on hair ends. Using a wide-tooth comb, start at the ends and work your way up the hair shaft to prevent snags and breakage.
Our sustainable Beauty Oil is perfect for scalp massage to improve circulation and add hydration, or can be used to tame frizz and define curls and coils.
If you’d like to check out my curly hair blog post, you can find it here: All About Curly Hair Types

Please let me know if you have any other questions!
Many thanks,
Krysia

Thank you so so much! This was such a detailed and helpful answer!

Hello Autumn,
Thanks for your question!
Plaine Products Unscented Shampoo and Conditioner are gentle enough to be used daily without drying.
However, for oily hair I usually recommend the Rosemary Mint Vanilla Shampoo as it tends to be more clarifying due to the Rosemary and Mint. Our refillable Rosemary Mint Vanilla Shampoo is gently clarifying for scalp and hair. Rosemary Essential Oil may be used to improve both hair thickness and hair growth, and is thought to improve cellular generation. It has anti-inflammatory properties, improves circulation, and is soothing for itchy scalp. Rosemary Mint Vanilla Shampoo is a wonderful toxin-free option for those who want to balance scalp health and prevent buildup.
This could be used daily, every other day or every 2 days on oily hair. If your hair tends to be oily, always focus on your roots with the shampoo and only put conditioner on your ends.
Our 2.5 travel size bottles are perfect for sampling our refillable Shampoos and Conditioners to see if they are a good fit for your needs.
The link to order them is here:
Travel Shampoo
Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Deanna,
Thanks for your question!
You can safely use either the Citrus Lavender or the Unscented Line for colored hair, as they are both chemical free including sulfate and paraben-free.
Lavender Oil is one of the most effective oils for hair health. It can speed up hair growth and generate cell growth. It may help with pattern baldness and alopecia. It has antimicrobial and antibacterial properties, which means it can prevent bacteria and fungus growth. For this reason, it can improve itchy scalp, dandruff and is healthy for overall scalp health.
If you are sensitive to fragrance, or prefer none at all, the Unscented line may be for you.
Whichever you choose, I would recommend shampooing every other day, or even 2-3 times a week if possible, to prolong the life of your color-especially after you add the fashion color. Also, try finishing with a cool rinse after you condition. This will close the hair cuticle, which also helps hair color last. Remember to cover your hair in the sun this summer which can fade hair color also!
Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Dominika,
Thanks for your question!
Our eco friendly Shampoos, Conditioners, Hair Repair and Beauty Oil are all Curly Girl Method Approved.
All of our plant based, vegan products are sulfate, paraben and toxin-free.
While we do not have a liquid conditioner specifically for co-washing, some find that our Rosemary Mint Vanilla works nicely as a co-wash.


Co-washing, or conditioner washing is a method of cleansing the hair with conditioner instead of shampoo. Because you are still scrubbing the scalp with a cleanser, you are still removing dirt and residue. This method is particularly beneficial for curly hair because it keeps hair hydrated without stripping the natural oils. Co-washing leaves hair shiny and smooth, and tends to be gentler on textured hair. Completely saturate the hair. Use a gentle conditioner such as Rosemary Mint Vanilla Conditioner, massage into the scalp, and distribute evenly through hair ends. Rinse well until the water runs clear. This method can be used as often as 2 to 3 times a week. If you are going to use the co-washing method, it is important to include a chemical free clarifying shampoo such as Rosemary Mint Vanilla Shampoo into your rotation. Removing buildup is important for scalp and hair health-especially for those with oily hair types and heavy product users.
Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Mary,
Thanks for your question!
All of our chemical free products are toxin, paraben, sulfate, and silicone-free. These are usually the ingredients in products that will cause dryness, irritation, itchiness and flaking. Is there perhaps something else in the ingredients that you are sensitive to? Do you have sensitivity to essential oils/lavender? We also carry an unscented line. Here is a link to a complete ingredient list:
Vegan Products
My other thought is perhaps you are shampooing too often? Depending on your hair type, and if your scalp tends to be dry, you can probably wash every other day, or even 3 times a week. Add water to a small amount of shampoo, work up a lather, and concentrate only on the roots, letting it gently run over the ends as you rinse. Start with a pea sized amount of conditioner and (avoiding the roots completely) run through the ends and rinse.
Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Tif,
Thanks for your question!
Our refillable Shampoos, plastic free Conditioners, eco friendly Hair Repair and Beauty Oil are all Curly Girl Method Approved.
All of our chemical free vegan products are sulfate, paraben and toxin-free.
While we do not have a liquid conditioner specifically for co-washing, some find that our eco friendly Rosemary Mint Vanilla works nicely as a co-wash.
Co-washing, or conditioner washing is a method of cleansing the hair with conditioner instead of shampoo. Because you are still scrubbing the scalp with a cleanser, you are still removing dirt and residue. This method is particularly beneficial for curly hair because it keeps hair hydrated without stripping the natural oils. Co-washing leaves hair shiny and smooth, and tends to be gentler on textured hair. Completely saturate the hair. Use a gentle conditioner such as Rosemary Mint Vanilla Conditioner, massage into the scalp, and distribute evenly through hair ends. Rinse well until the water runs clear. This method can be used as often as 2 to 3 times a week. If you are going to use the co-washing method, it is important to include a clarifying shampoo such as Rosemary Mint Vanilla Shampoo into your rotation. Removing buildup is important for scalp and hair health-especially for those with oily hair types and heavy product users.
Here is the link to my curly hair blog-there are some tips for specific curl types. All About Curly Hair Types
For your daughter’s hair, I would recommend
Citrus Lavender Shampoo and Citrus Lavender Conditioner. They are hydrating without weighing hair down. She can leave the conditioner on for a 5 minute deep conditioning treatment before rinsing. Our Hair Repair is a light, Green-tea scented detangler that adds moisture while repairing split ends.
Our 2.5oz travel sizes are a great way to try our products and see if they are a good fit for you.

Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Danielle,
Thanks for your question!
Are you currently using our refillable Shampoo? Here are some tips for using Plaine Products:
Wet your hair thoroughly before applying our Shampoo. This makes it easier to apply the shampoo and distribute it through your hair.
Start with a small amount of shampoo. People expect sulfate free shampoo to lather like normal shampoo and when it doesn’t, they apply even more shampoo to their hair. Although that rich lathery foam may not be there (Sulfates are chemicals that create the foamy lather), the shampoo is still cleaning your hair.
Apply more water, not more product, which will help distribute the shampoo through your hair. Our sustainable Shampoos are concentrated and a little can go a long way.
Shampoo a second time. Because sulfate free shampoo lathers less, it can be more difficult to remove dirt and oil from your hair. Shampooing a second time helps remove the oil and dirt and clean your hair more thoroughly. You may notice more foamy lather the second time.
Be sure to thoroughly rinse your hair to remove any residue so your hair doesn’t feel heavy.
Follow up with our chemical free Conditioner to moisturize your hair. When applying conditioner, concentrate on hair ends. Applying conditioner at the roots can weigh down your hair and even cause your roots to appear greasy. Rinse well.
Although both Citrus Lavender Shampoo and Rosemary Mint Vanilla Shampoo are the exact same eco friendly formula, they contain different essential oils used for fragrance. Many people with oily hair prefer the Rosemary Mint Vanilla Shampoo. They find it to be more clarifying, or cleansing due to the Rosemary and Mint.
Tea tree oil is an essential oil that has long been used as a remedy for skin conditions. Due to its powerful anti-microbial and anti-inflammatory properties, it acts as a natural cleansing agent which may help alleviate symptoms of dandruff. Because Tea tree oil is a strong concentrated oil that can irritate if applied directly to skin, it is important to always dilute the tea tree by adding a few drops to a carrier oil such as refined organic coconut oil before applying it to the skin. Coconut Oil has also been shown to improve skin hydration and reduce dryness. Mix 2 drops tea tree oil per teaspoon carrier oil. Mix the oil well and massage gently into the scalp. Leave on for 15 minutes before rinsing well. Shampoo may be needed to remove all the oil. Another option is to add a few drops of tea tree oil into your shampoo. Pump out one or 2 pumps of our sustainable Shampoo and add 2 drops of tea tree oil. Mix together well. Apply to scalp, concentrating on roots and lather well. Leave the mixture on your scalp for a few minutes before rinsing thoroughly. *Always do a patch test to make sure you are not sensitive or allergic before doing a scalp treatment.
Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Vivian,
Thanks for your question!
I would recommend our refillableRosemary Mint Vanilla Shampoo for your hair. It is chemical free and gently clarifying due to the Rosemary and Mint and can help balance oily scalp and dandruff, yet gentle enough for everyday or every-other day use. When shampooing, use a small amount of eco friendly shampoo and add water to create a lather and concentrate on the scalp. For your colored ends, I would recommend Citrus Lavender Conditioner, which is hydrating but won’t weigh hair down. For a quick deep chemical free conditioning treatment, apply to hair ends and leave on for 5 minutes before rinsing.
Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Samantha,
Thanks for your question!
I would like to first address the white film and waxy texture of your hair. Do you have any idea what causes this? Do you know if you have hard water? You may be able to purchase an inexpensive water kit from your local hardware store to find out.
Hard water is full of minerals (most commonly chlorine, calcium, magnesium, iron, and copper) which can build up and harden inside your hair. This can result in hair being brittle, dry, lacking luster, feeling as if it has a “film” and can even affect your hair color.
For this reason, it’s important to use a clarifying shampoo to break down the residue these minerals leave on the outer surface of the hair. Clarifying Shampoos are purifying shampoos used to deep cleanse or detox the hair and scalp. They are helpful for removing build-up from products, chemicals such as chlorine, and mineral deposits from hard-water. These shampoos can be very beneficial to refresh and rejuvenate the hair, prevent bacterial growth on the scalp, restore the natural PH balance of your hair, and prevent blonde hair from turning brassy.
For your hair type, I would recommend our refillable Rosemary Mint Vanilla Shampoo. It is gently clarifying for scalp and hair. Rosemary Essential Oil may be used to improve both hair thickness and hair growth, and is thought to improve cellular generation. It has anti-inflammatory properties, improves circulation, and is soothing for itchy scalp. It is safe enough for everyday use, but you may want to try shampooing every other day so as not to dry out your hair. Perhaps you could try our 2.5oz travel sizes to test on your hair and see how it reacts.
If your hair is not excessively dry, processed, or colored, you could try adding an apple-cider-vinegar rinse into your routine once a week to restore balance to your scalp and rinse away minerals. Mix 5 parts of water to 1 part ACV into a spray bottle. Spray scalp liberally and run through hair ends. Let sit for 3-5 minutes. (It should never burn-if so, it needs to be more diluted). Rinse hair and scalp clean with cool water. Follow up with a light conditioner such as our sustainable Rosemary Mint Vanilla Conditioner, and rinse. Another option is installing a filter in your shower head to help remove some of those minerals.
If you don’t think hard water is the cause of your white film and waxy buildup, it could be a form of dermatitis of the scalp.
Dandruff is a condition where the scalp starts to itch and flake causing irritated skin. The most important step in treating dandruff is finding the cause so it can be treated accordingly. Mild Dandruff may be caused by dry skin or contact dermatitis-bad reactions to hair products. Other skin conditions such as psoriasis and eczema can also contribute to dandruff. A more severe case of dandruff may be caused by seborrheic dermatitis of the scalp-a skin condition caused by a yeast-like fungus called malasseziaan. This fungus feeds on oils on the scalp, triggering an immune response which leads to an oily, scaly rash, itchiness and dry flakes of dead skin. This overproduction of oil causes the scalp to shed the dead skin. A dermatologist could help you diagnose this.
Tea tree oil is an essential oil that has long been used as a remedy for skin conditions. Due to its powerful anti-microbial and anti-inflammatory properties, it acts as a natural cleansing agent which may help alleviate symptoms of dandruff. One option is to add a few drops of tea tree oil into your shampoo. Pump out one or 2 pumps of our chemical free Rosemary Mint Vanilla Shampoo and add 2 drops of tea tree oil. Mix together well. Apply to scalp, concentrating on roots and lather well. Leave the mixture on your scalp for a few minutes before rinsing thoroughly. *Always do a patch test to make sure you are not sensitive or allergic to essential oil before doing a scalp treatment.
Please let me know if you have any other questions!
Many thanks,
Krysia

Thank you Krysia for answering my questions and the effort you took to analyze my scalp concerns. I appreciate your time. I will be focusing on identifying my scalp issue first and then I will definitely consider your shampoo recommendation from the Plaine Products. Thank you, have a nice day.

Hello Rachael,
Thanks for your question!
Yes our chemical free Shampoos and Conditioners may be used on hair extensions.
The most important ingredient you want to avoid using on any hair extensions are sulfates. Sulphates are chemicals found in soaps, shampoos and other cleansing products, and are mainly used as detergents. Shampoos containing sulfates are formulated to penetrate deep into the roots of hair and make it squeaky clean. Unfortunately, hair extensions can’t produce and replace the hair’s natural oils that are stripped away from cleaning with sulphates and as a result, the hair extensions become dry and brittle. To avoid dry, matted extensions and to help keep your hair and your extensions healthy and moisturized, I would recommend a sulphate-free, hydrating shampoo and conditioner such as our chemical freeCitrus Lavender Shampoo and Conditioner.
A good way to sample our sustainable shampoos and conditioners is by trying our refillable 2.5oz travel sizes to see if they are a good fit for you. Since there are so many hair extension options available today-human hair, artificial hair etc., I always recommend a test wash on a small piece of your extension to make sure it will work for you.
Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Susan,
Thanks for your question!
All our chemical free Shampoos and Conditioners are sulfate, paraben and toxin-free, therefore color safe. I would recommend the our 2.5oz travel sizes to see if it is a good fit for your hair.
Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Lianna,
Thank you for your question – it is a great question!
Upon my research, I have found that there are not many plastic free-or environmentally friendly hair dryers out there, and the best one I’ve found is unfortunately very pricey.
The most eco-friendly hair dryer I have come across is the Italian made Parlux Professional 3800 Ionic and Ceramic Hair Dryer. The Parlux hair dryer has both recycled outer packaging and recycled construction materials which make the product the most eco-friendly in its class today.
A few key features:
Ozone friendly: at any designated temperature and speed, this model will not emit any kind of harmful emissions to damage the ozone layer. Documentation and packaging: all of the product’s documentation and packaging are printed and entirely made of 100% recycled biodegradable paper and cardboard. Energy efficiency: the recycled materials from which this particular model is made have low impact on the environment.
Check it out on the Parlux Website to learn more: parlux-3800
$229.00 on Parlux website
$169.99 on Amazon
Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Corinne,
Thank you for your question – it is a great question!
All three sustainable Shampoos are the same formula-the only difference is the essential oils added to the Rosemary Mint Vanilla Shampoo (Rosemary Essential Oil, Mint Arvenis Essential Oil, Vanilla Essential Oil) and the Citrus Lavender Shampoo (Bergamot Essential Oil, Lavender Essential Oil). The Unscented Line contains no essential oils for fragrance.
See full ingredient list here: Vegan Products
The Citrus Lavender Line is usually what I recommend for those that want moisture and hydration. I would say the Shampoo has a definite Lavender fragrance, although to me it is not overwhelmingly strong. However, if you have sensitivities to fragrance, essential oils, or skin sensitivities, I would recommend the Unscented Line for you.
A great way to try our refillable products is to order our 2.5oz travel sizes and see if they are a good fit for you.
Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Kennedy,
Thank you for your question!
Plaine Products Shampoos have a PH Balance of 5-6
Plaine Products Conditioners have a PH Balance of 5.5-6.5
Plaine Products lotions have a PH Balance of 4.4
Plaine Products Face Wash has a Ph Balance of 6
Please let me know if you have any other questions!
Many thanks,
Krysia

Hello Lisa,
Thank you for your question!
For your hair type, I would recommend our refillableRosemary Mint Vanilla Shampoo and Rosemary Mint Vanilla Conditioner. The Rosemary and Mint will gently soothe your itchy scalp, increase circulation and encourage hair growth. Try Shampooing every other day or every two days.
When using conditioner, use a very small amount and concentrate on hair ends so as not to weigh down the roots.
To help hydrate your dry scalp and increase follicle circulation, try a gentle scalp massage once a week using a dab of Beauty Oil. Our sustainable Beauty Oil is a deeply moisturizing blend of premium oils packed with antioxidants and essential fatty acids.
A great way to see if our refillable products are a good fit for your hair is by trying our 2.5oz travel sizes.
Please let me know if you have any other questions!
Many thanks & Happy New Year!
Krysia

Hello Rachel,
Thank you for your question!
For your hair type I would recommend our refillable Rosemary Mint Vanilla Shampoo and Citrus Lavender Conditioner. Rosemary Mint Vanilla Shampoo is gently clarifying and will help balance your oily scalp. Wet your hair thoroughly. Start with a small amount of sustainable shampoo and add water to work into a nice lather.

Concentrating on your scalp and roots, gently massage and rinse clean. Don’t scrub hair ends but rather let the shampoo and water rinse through. Follow up with our chemical free Citrus Lavender Conditioner, which will add hydration without weighing down your ends. Use a small amount and concentrate on hair ends. Washing 2-3x/week sounds like a good schedule! You can always finish the shower with a cold rinse on your hair to help seal the cuticle and control frizz.
Our 2.5oz travel size bottles are a great way to sample our sustainable products and see if they are a good fit for you!
Please let me know if you have any other questions!
Best,
Krysia

Thank you for your question! After a Brazilian Blowout or Keratin treatment, Shampoo and Conditioner must be sulfate and sodium-chloride(salt)-free. Our plant based shampoos and conditioners are free of these ingredients so they are safe. I would recommend our Citrus Lavender Shampoo and Conditioner which are hydrating. Try leaving the conditioner in for a 5 minute deep conditioning treatment before rinsing, or using our plastic free X Beauty Oil for extra moisture after shampooing and conditioning.

Hello Jenna,
Thank you for your question.
Yes! That is exactly what I would suggest for your combination hair. Start by wetting your hair thoroughly. Add a small amount of our Vegan Shampoo in Rosemary Mint Vanilla scent to your hands and add a bit of water to create a lather. Concentrating on roots only, massage gently into scalp and rinse clean. Follow with a small amount of our Sustainable Conditioner in Citrus Lavender Scent-concentrating on your hair ends. Leave it in for a 5 minute conditioning treatment and rinse clean. I would also suggest our Beauty Oil to add extra hydration to your frizzy/dry ends. This versatile oil can be added to the Citrus Lavender Conditioner to create a deep conditioning treatment or try a dab on your hair ends to control frizz, flyaways and define curls.
Please let me know if you have any other questions.
Thanks,
Krysia

Hello Isabel,
Thank you for your question!
After a Keratin treatment, Shampoo and Conditioner must be sulfate and sodium-chloride(salt)-free.
Plaine Products shampoos and conditioners are free of these ingredients. I would recommend our sustainable, moisturizing Citrus Lavender Shampoo and Conditioner which are hydrating. Try leaving the conditioner in for a 5 minute deep conditioning treatment before rinsing, or using our Eco Beauty Oil for extra moisture after shampooing and conditioning.
A great way to see if our Shampoo and Conditioner are a good fit for your hair is by trying our Travel Sizes.
Please let me know if you have any other questions.
Thanks,
Krysia

Hello Shiva,
Thank you for your question!
For your oily, itchy scalp I would recommend our refillable Rosemary Mint Vanilla Shampoo . It is gently clarifying for dry scalp and dandruff. Rosemary Mint Vanilla Shampoo is a wonderful paraben and sulfate-free option for balancing scalp health and preventing buildup. Rosemary Essential Oil has anti-inflammatory properties, improves circulation, and is soothing for itchy scalp. The main ingredient in Plaine Products Shampoo is Aloe Vera Extract. Aloe helps soothe and hydrate while gently clarifying and bringing balance to the scalp and hair. Instead of everyday, try shampooing every 2-4 days to prevent dry scalp. Follow up with our vegan Citrus Lavender Conditioner for light hydration, concentrating on your colored, dry ends.
Please let me know if you have any other questions.
Thank you,
Krysia

Hello Marie,
Thank you for your question!
Some people with curly and/or coarse hair use a small amount of our conditioner as a leave-in. Another option would be our refillable Beauty Oil-a light oil that can be applied to damp or dry hair ends to add hydration, tame flyaways & frizz, and bring shape back to curls. If your hair is fine or thin, I would recommend our Vegan Hair Repair which is a light spray that detangles, adds moisture, and nourishes split ends.
Please let me know if you have any other questions.
Have a great day,
Krysia

Hello Anna,
Thank you for your question!
For your hair type I would recommend our refillable Citrus Lavender Shampoo. It is hydrating without being too heavy for your low porosity/type 2a curls. Perhaps try shampooing every couple of days or a few times a week vs. everyday to avoid drying out your strands. If you have Type 2 curls, you want to use lighter products that won’t weigh your hair down. A dab of mousse, light gel or defining cream work well for soft waves. To enhance your texture and define your waves, try a sea salt spray or Hair Repair on damp hair.

Another option is co-washing. Have you ever tried this method? Co-washing, or conditioner washing is a method of cleansing the hair with conditioner instead of shampoo. Because you are still scrubbing the scalp with a cleanser, you are still removing dirt and residue. This method is particularly beneficial for curly hair because it keeps hair hydrated without stripping the natural oils. Co-washing leaves hair shiny and smooth, and tends to be gentler on textured hair. Completely saturate the hair. Use a gentle conditioner such as our vegan Rosemary Mint Vanilla Conditioner, massage into the scalp, and distribute evenly through hair ends. Rinse well until the water runs clear. This method can be used as often as 2 to 3 times a week. If you are going to use the co-washing method, it is important to include a clarifying shampoo such as our Rosemary Mint Vanilla Shampoo into your rotation to remove build-up.

Please let me know if you have any other questions!
Thanks,
Krysia

Hello Jennifer,
Thank you for your question!
It's a great idea to put product on your hair before going into the chlorinated pool. This way your hair won't absorb as much of the chlorinated water because it is already "filled" with the product. I would suggest getting your hair damp with clean water then applying a few sprays of our refillable Hair Repair or a small bit of our vegan Deep Conditioner, concentrating on hair ends. These will be lighter than an oil which may be too heavy and weigh your hair down.
Please let me know if you have any other questions!
Best,
Krysia

Hello Jennifer,
Thanks for your question!
For your dry, sensitive scalp and curly hair I would recommend Plaine Products Citrus Lavender Shampoo and our new vegan Deep Conditioner.
Our refillable Citrus Lavender Shampoo will hydrate and soothe your dry scalp and the Deep Conditioner will nourish and give life back to your curls. Try leaving the deep conditioner on for 5-10 minutes before rinsing for extra hydration.
Please let me know if you have any other questions.
Many thanks,
Krysia

Hello Karen,
Thank you for your question!
Yes, all Plaine Products are sulfate and paraben-free, which makes them color-safe and gentle on color-treated hair.
I would suggest our vegan Citrus Lavender Shampoo and Conditioner which are hydrating for colored hair. If you need some extra moisture for your hi-lighted hair, try our new refillable Deep Conditioner ,which will add some hydration and manageability.
Please let me know if you have any other questions.
Best,
Krysia

Hello Jan,
Thank you for your questions!
All Plaine Products are sulfate, paraben and toxin-free which make them great for all hair types.
However, if your hair is on the dry-side, I recommend our sustainable Citrus Lavender line which is hydrating.
If your hair tends to be oily, I recommend our Rosemary Mint Vanilla Shampoo and Conditioner which are more clarifying.

We want you to feel comfortable. If our full sized bottles don’t work out within 30 days you may return your products for a refund, but we ask that you cover the return shipping charges.
Our address:
Plaine Products
743 Lila Ave
Milford, OH 45150

Please note that shipping charges on your original order will not be refunded unless the package was incorrectly shipped or you received defective merchandise.

Along with the bottles please include a note with your name, order number and your request for a return so we know who to credit.

If you have received a damaged product, or if your box is missing a pump or a lid, please contact us within 30 days of delivery and we will solve the problem.

Thanks, and please let me know if you have any other questions.

Best,

Krysia

Hello Liv,
Thank you for your question!
Most of our products do contain coconut oil in saponified form. Our vegetable glycerin is derived from coconut oil. Our face wash has coconut c8-16 which is a plant-based fatty alcohol and our body lotions contain cetyl alcohol which is a coconut-derived emulsifier.
Please let me know if you have any other questions.
Thanks,
Krysia

Hello Carrie,
Thank you for your questions!
Since your hair is dry and has heat damage, I would suggest either our Citrus Lavender or Unscented Shampoo which are hydrating.
I would also suggest our refillable Deep Conditioner which can be used daily and as a weekly hair mask if left in for 20 minutes, then rinsing.
Our sustainable Hair Repair would be a wonderful product for you as it helps detangle, mend split ends, add hydration and make hair more manageable. Spray on your hair after the shower-concentrating on ends. Always use a wide-tooth comb and detangle starting at the bottom of the hair and working your way up the hair shaft to avoid breakage.
Our vegan Beauty Oil is another wonderful product to help add moisture and shine to your hair, damp or dry. Use a small amount and work into hair concentrating on the dry ends.
I hope this helps-Please let me know if you have any other questions!
Thanks,
Krysia